Technical Trainer (Crushing/Screening)

This position will have a primary focus on mineral crushing and screening technology and deliver high quality service and sales training while planning, developing and scheduling the training, as well as continuing to develop and support the dealer network through learning relationships and content delivery.Job Location: Nashville, Tennessee

Essential Duties and Responsibilities:

• Conduct educational programs and training courses for dealers and customers.(at the Center for Training & Technology, onsite locations & virtually)
• Promptly reacts to and resolves dealer/customer questions, issues, or concerns in regard to training
• Consults with sales, service, or administrative staff to answer or advise dealer/customer
• Support the service and sales department with customer/dealer visits
• Receive and process training request
• Reviews completed training material orders for accuracy and detail (quantity, delivery dates, item numbers, special notes)
• Stays informed on training schedule, machine availability, guest instructors needs, onsite training planning/scheduling, and self-development
• Creates reports and helps develop ideas to continue improving dealer/customer learning needs and experience
• Assists with other training tasks when the need arises

Essential Skills and Knowledge:

• Demonstrated experience as a technical trainer in formal and/or informal settings
• Knowledge of modern training techniques
• Experience in designing technical course content
• Outstanding communication skills and comfortable speaking to groups
• Proven field service experience in the heavy equipment industry (automotive, heavy equipment, construction, agriculture, etc.)
• Associate’s degree (A.S or A.A.S or A.A.B.) or minimum of 5 years of relevant work experience, or equivalent combination of education and training experience
• Maintains consistent team approach
• Working knowledge of Microsoft Office (PowerPoint) and ability to learn other software
• Certification such as CTT (Certified Technical Trainer) is a plus

WIRTGEN AMERICA a is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

If you would like to learn more about the Wirtgen Group visit our website www.wirtgen-group.com/america

For consideration, please submit resume to WIRTGEN AMERICA Recruiting Recruit.America@wirtgen-group.com

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