Class or event registrations may be cancelled at any time. Cancellations made greater than fourteen (14) days prior to the class start date receive 100% refund or credit. Because it is highly unlikely we can fill vacant seats in a class in less than two weeks, no refund or credit will be applied to cancellations made within fourteen (14) days (inclusive) of the class or event start date.
WIRTGEN AMERICA, Inc. will provide no less than 14 days’ advance notification of a class cancellation. However, WIRTGEN AMERICA, Inc. reserves the right to cancel a course, event, or session at any time. If WIRTGEN AMERICA, Inc. cancels or postpones an event, session, or course for any reason, the registrant will receive a credit for 100% of the contract fee paid.
You may substitute registrants within a class at any time up until the class start time for no fee or penalty when using the Service Training Portal / Learning Management System.
Registrants cannot be transferred from their currently enrolled class to a different course, class, or session being offered at a different date or time. To transfer an enrollee from one class to another, you must first DROP the enrollee, then re-enroll them into the desired class. Transfers cannot be made within two weeks of the class start date without forfeiting the course fee. If you need to drop someone from a class for extenuating circumstances within the two week period before the class start date, call 615-501-0600 and ask for the Service Training LMS Administrator.
Except as specified above, no credits or refunds will be issued for cancellations, transfers, or postponements.
WIRTGEN AMERICA, Inc. is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of a course, event, or session. WIRTGEN AMERICA, Inc. shall assume no liability whatsoever if this course, event, or session is canceled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this course, event, or session impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.